Frequently Asked Questions

Everything you need to know about your Cavetown shopping experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.

What is your return policy?

We accept returns within 30 days of delivery. Items must be unworn, unwashed, and include original tags. Please note that certain limited-edition drops may be final sale.

How do I know which size to choose?

Each product page features a detailed size guide with measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.

Can I change or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can request a change or cancellation within 1 hour of purchase by contacting our support team.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna.

Are your materials sustainably sourced?

We are committed to ethical fashion. A growing percentage of our collection is made from organic cotton and recycled polyester, and we vet all manufacturing partners for fair labor practices.